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Cookie Policy

Last updated: 9 November 2026

1. What cookies are

Cookies are small files that a website saves in your browser. Browser storage works in a similar way, and in this policy we call it cookies too. The elaialife.ae website belongs to iHealth Group L.L.C-FZ (Elaia brand).

2. Consent

On your first visit, the website asks once for your consent to cookies: “Accept” or “Decline”. The website works either way. Your choice is remembered and the website won't ask again. You can change your choice using the “Cookie settings” link at the bottom of the page or by clearing cookies in your browser.

3. Which cookies we use

WhatWhyWhen it's usedHow long it's kept
A record of your choiceSo we don't ask you about cookies againAlwaysUntil you clear your browser
Technical cookies from our host, CloudflareProtecting the website from attacks and spamAlwaysUsually up to 30 minutes
Google Analytics (_ga, _ga_*)To see how many people visit the website and which pages they view. IP addresses are shortened.Only if you clicked “Accept”Up to 2 years
Meta Pixel (_fbp)To see whether Elaia ads on Facebook and Instagram bring people to the website, and to show them to people who have already visitedOnly if you clicked “Accept”Up to 3 months

The website can't work securely without the first two, so they are always on. Google Analytics data is processed by Google, and Pixel data by Meta, on their own servers, which may be located outside the UAE, under their own policies: Google, Meta.

4. Changes

If we add new cookies, we will update this page and, if needed, ask for your consent again.

5. Language

This policy is available in English and Russian. If the two versions differ, the English version prevails.

6. Contact

[email protected] · WhatsApp +971 50 301 8287

Elaia Health Concierge

Elaia is your personal health concierge in Dubai.

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Elaia is a concierge service: we book your appointments at licensed clinics, but we do not provide medical services. Diagnoses and treatment are made by the clinics' doctors.

© 2026 iHealth Group L.L.C-FZ, Elaia brand. Licence No. 2540370.01. Dubai, UAE.